Notifications, if enabled, alert you to various events as detailed below. Use the menu button to disable individual notifications for all users in your care.
The wearer has pressed the alert button on their bracelet to request support or flag an event.
A loose bracelet can cause the button to rotate to the front of the wrist where accidental alerts are more likely.
Gateway, loss of connectivity
Either the home broadband is no longer working, or a gateway has been plugged out. Simply plug it back in again. An LED will flash while it tries to reconnect.
Bracelet is inactive
The bracelet has been inactive and is probably not being worn.
Immobile
No user movement has been detected in the last two hours. They may need to be turned manually to maintain skin health.
Most likely to be sleeping but loss of consciousness or bracelet removal can also cause this alert.
24-hour absence
The wearer has been out-of-range for 24 hours. Suggests that either the user has been outside the home for that time or that the bracelet’s battery is depleted. Typical battery life is 300 days.
24-hour bedroom alert
The wearer has spent over 24 hours in their bedroom.
This may also signify that the bracelet was removed.
Left the house at night time
Since going to bed, the wearer has been out-of-range for 30 minutes.
For dementia patients this might be of concern.
Movement suggest that user fell
The wearer’s movement indicates that they have fallen and have not moved subsequently. If confirmed then consider visiting more often each day to avoid the danger of a long lie following a fall.
Active following recent alert
Wearer has become active after a button press, fall notification or inactive notification.
Battery will expire soon / very soon
The battery in the bracelet is running low. Contact your provider for a replacement.
Low activity
Low daily activity suggests that the wearer may need help with Activities of Daily Living.
High bed exit count
While there are other reasons to leave the bed, having over two bathroom visits per night may indicate a medical condition.
Bed exits
Wearer left their bed 3 or more times during the night, possibly to visit the bathroom. If so, that may suggest a medical condition.